Help Desk Management Software
A cloud-based and amazingly simple Help Desk module for the employees with everything from incident to resolution covered. A centralized solution to manage all your admin/IT tasks, the FlowHCM Help Desk module can be used to track, organize and resolve employees’ issues.
Help Desk Management System
A cloud-based and amazingly simple Help Desk module for the employees. which helps in managing all the admin & IT tasks. FlowHCM Help Desk module can be used to track, organize and resolve employees’ issues. From incident to resolution, everything is covered.
Features
- Service request/complaint/ticket submission.
- Service request/complaint status/response can be entered and checked.
- Email notifications on ticket submission/on response to the submitter/support team.
- Tickets/requests/complaints can be tracked via date range, status, etc. with remarks, ratings, resolution/response time, etc.
Complete Help Desk Management
This module makes the job of admin organized and much easier. Complete ticket tracking increases the credibility of the admin while ensuring the satisfaction of all the employees.
