Help Desk Management Software
A cloud-based and amazingly simple Help Desk module for the employees with everything from incident to resolution covered. A centralized solution to manage all your admin/IT tasks, the FlowHCM Help Desk module can be used to track, organize and resolve employees’ issues.
Help Desk Management System
A cloud-based and amazingly simple Help Desk module for the employees. which helps in managing all the admin & IT tasks. FlowHCM Help Desk module can be used to track, organize and resolve employees’ issues. From incident to resolution, everything is covered.
Features
- Service request/complaint/ticket submission.
- Service request/complaint status/response can be entered and checked.
- Email notifications on ticket submission/on response to the submitter/support team.
- Tickets/requests/complaints can be tracked via date range, status, etc. with remarks, ratings, resolution/response time, etc.
Complete Help Desk Management
This module makes the job of admin organized and much easier. Complete ticket tracking increases the credibility of the admin while ensuring the satisfaction of all the employees.
Keep Your Employees Problem Free
FlowHCM – Fastest Growing HR Software
Fastest Growing Complete Human Capital Management Software with 16 Super Modules Developed By Impetus Systems Pvt Ltd.
Visit Us
United States : 3200 Wilcrest Drive Suite 575 Houston, TX 77042
Pakistan : Office No. 401, 4th Floor, Business Arcade Near Lal Kothi, PECHS Block VI, Shahrah-e-Faisal, Karachi-75400
Pakistan-2: House Number 114-G4, Johar Town, Lahore
Saudi Arabia : Building No. 7783, Ibn Katheer St, King Abdul Aziz, Riyadh 13334, Saudi Arabia
Tanzania : Dymax Business Technologies,
Millennium Towers Phase II,
Po Box 14636, Dar es Salaam,
Tanzania